Question 1

What is the Check-in and Check-out timing?

Accepted Answer

Check-in time: 3:00PM 
Check-out time: 10:00AM

Question 2

How do I book and how can I make the payment?

Accepted Answer

You may indicate your interest directly via the booking form: https://form.jotform.com/212851333295051 You will automatically receive a confirmation email upon submitting your interest. You may make the payment upon check-in during your event day.

Question 3

Can I use the Facilities at Swiss Club if I am not a Swiss Club member?

Accepted Answer

Yes, glampers are allowed to use the facilities available at Swiss Club throughout the stay Facilities include: - Swimming Pool  - Tennis Court *reservation required at reception desk - Padel Court *reservation required at reception desk - Playground  - Indoor Gym *reservation required at reception desk - Soccer Field  - Co-working space

Question 4

What are the restaurants available at Swiss Club?

Accepted Answer

Eateries available at Swiss Club:  Pergola *accept walk-ins Jungle cove *accept walk-ins Arbenz *reservation required   Refer: https://swissclub.org.sg/restaurants/#restaurant for more details.

Question 5

Are we allowed to bring our own food and drink?

Accepted Answer

Strictly no outside food is allowed. Only light snacks are permitted

Question 6

Can I cancel my booking once I have submitted the booking form?

Accepted Answer

For cancellations, kindly email marketing@swissclub.org.sg 7 days before your booking date. Any cancellations done after 7 days will be charged a cancellation fee of $100 per tent and the add ons will be charged accordingly For cancellations within 24hours or during your stay, you will be charged the full amount

Question 7

Are pets allowed?

Accepted Answer

Only guided dogs are allowed in the premises

Question 8

Do I need to make any security deposit?

Accepted Answer

Security deposit of $50 is required upon check-in

Question 9

How many pax can the glamping tent accommodate?

Accepted Answer

The tent can accommodate up to 4 pax sleeping. You may bring up to 5 pax. All guests are required to be fully vaccinated

Question 10

Is electrical point available for usage in the tent?

Accepted Answer

Yes, electrical supply is available in the tent

Question 11

What add ons can I opt for?

Accepted Answer

You may opt for BBQ pit + food and Picnic food as an add on. Click here for the menu

For special add ons not listed in the booking form, e.g rental of movie screening, customise signage, balloons and additional request, kindly email us at booking@glampingcity.com

Question 12

Do I need to pay for Carpark?

Accepted Answer

Carpark is free for glampers

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