Upon booking confirmation, all guest have accepted the terms & conditions listed below:
Camping permit
A camping permit is required for each tent. Guests are required to secure their camping permit directly via the AXS portal / Nparks website.
Glampingcity will assume that guests have done their due diligence in securing the camping permit prior to booking the tent with Glampingcity. Glamping city will not be responsible for the issuance of camping permit required by Nparks and exclude all responsibility relating to camping permit.
Contact us at Booking@glampingcity.com or 98303090 if you are unable to secure a camping permit.
Rental of tentage and camping equipments
The Hirer undertakes to keep the rental equipments and tentage in the same state of repair and condition as at the commencement of the booking period (reasonable wear and tear excepted) and shall pay to Glamping City the value of any part of the items destroyed or damaged as to be incapable of being restored to its previous condition.
The Hirer agrees to ensure that the tentage and camping equipments is left reasonably clean and tidy. The Hirer agrees to pay an additional reasonable charge to cover the expense of additional, unusual cleaning required because the Hirer fails to comply with this Clause.
Loss and Damage
Glamping City shall not be held responsible for loss or damage to any belongings, or for injury sustained by the hirer or members of his or her party during their glamping stay. Glamping City excludes liability for loss or damage to any belongings, or for death or injury sustained to the hirer or members of his or her party during their stay.
Right of Entry
The Visitor must allow Glamping City to enter the tent to inspect the state of it, on reasonable notice, except in emergency when immediate access must be granted.
Refund and Reschedule
No refund is allowed once booking is made. Guest may reschedule 7 days prior to their event date.
Bad Weather
In the event of bad weather, the check-in time will be subject to change. If the check-in time is delayed due to bad weather, the check-out time will be extended accordingly. Rescheduling of booking due to bad weather is not allowed unless otherwise agreed.
In the event of a thunderstorm or any weather that is deemed to be unacceptable by NParks regulation, all guests will have to evacuate immediately.
Complains
Every reasonable care will be taken to ensure that the rental of tentage and camping equipment is presented to Hirer to a high standard.
Should the Hirer find on arrival that there is a problem, or cause for complaint, the Hirer should immediately contact one of the Glamping City staff. Reasonable steps will then be taken to assist the Hirer. Glamping City will not make any refunds in respect of complaints made after the end of Hirer rental duration (3:00PM - 10:00AM) if the Hirer did not make the complaint or the problem known to Glamping City during the duration of rental period.
If the Hirer wishes to comment on his or her stay they should inform a member of the Glamping City staff, or alternatively they should write to business@glampingcity.com
Disclaimer
All pictures listed on the website are for illustration purposes only unless otherwise stated. Do email us for more details should you require more clarification.
Glamping City reserves the right to change any listed amenities, terms & conditions, with or without prior notice.
Acknowledgment
By accepting the booking, the Hirer have read and understand the terms and conditions set out by Glamping City stated above.
By accepting the booking, the Hirer have read and understand the terms and conditions of the Camping Permit set-out by Nparks and agree to comply with any general regulations relating to the campsite. Such regulations can be found on NParks website.